721 searching for satellite signal?

[stinkfist]

Hello I have a 721 that I had working with a rom10 now that they have changed to N2 I purchased a sub for it. It has been working fine till yesterday I came home to watch rockstar on the east coast so I pulled the yellow sub and put in my blue rom10. I have done this before and it has worked great. But this time it just stays on the searching for satellite signal I left it in for about two hours still nothing. I then put the yellow sub back in and the same thing happened. After another hour I tried the menu and I could use the guide and pvr but when I tried to select a channel it go's back to the searching for satellite. I can pvr a show and then watch it but I can not select a current program. I called dishnetwork (was on the phone for 6 hours) and they said they would put a hit on it and to leave it off for 1/2 hour. That did not work. I have reset it did a check switch unplugged it everything with same results. Is my receiver broke now? I did try the A2 activator on it ,do you think this is what broke it? It did work for a few days after I used the A2 but I noticed that it left some big indentions on the card. Should I try the phone line? I love this reciever I have even heard it called digital crack. Thanks :) :) :)

[blakjak]

Go into the system set-up of your unit and select the factory default settings option (I'm at work so I can't tell you exactly which menu, but it's easy to find). It will restore your unit to the original factory settings - you will lose all your favorites and stuff like that, but doing this has worked on similar problems I had experienced with my 721.

Good luck!

blakjak

[stinkfist]

Thanks I will ty that. Will I lose any recored stuff? :) :)

[sirdrinks]

Stinkfist,

I too have a 721, I find the latest firmware kinda buggy, just minor stuff though. All I did was power down and power back up. If resetting it back to factory defaults ( I can't believe DN didn't suggest that of the phone! Typical helpline :rolleyes: ) doesn't work, you may wanna try a hard reset. Try this with your subscriber card in the card slot; Press Menu,#6,#3, Info, >button,<button, this should bring you to a memory dump screen. Now press the TV/Video button, it should come up with a message that the memory is corrupt, now power it down using the power button on the remote. Leave it off for about 1/2 hour then power back up. Hopefully that works...

PS, I was the one that referred to it as digital crack, I'm hooked on it!

[stinkfist]

Me too. I even got my wife hooked to it. The only reciever out there as far as I am concerned.Thanks I will try that. :) :)

[stinkfist]

That work great thanks for your help. I think it is funny that you guys know more then Dishnetwork does. I noticed that I can only go ahead about two day on the guide now and some of the PPV movies and local channels are not there. Will this just take a day or two to come in? I have switched from all channels and sub on the remote and no change. Thanks :) :)

[vvhicke]

The channels will come back you just have to wait for the guide update at 2am in the morning.The guide only shows two days because of the software problem.

[blakjak]

That work great thanks for your help. I think it is funny that you guys know more then Dishnetwork does. I noticed that I can only go ahead about two day on the guide now and some of the PPV movies and local channels are not there. Will this just take a day or two to come in? I have switched from all channels and sub on the remote and no change. Thanks :) :)


Glad you get it going. The 721 can be kinda flaky some times . Kinda surprises me that all these Dish Network employees scanning these boards don't learn anything from them :)